Frequently Asked Question

You can find the reviews by visiting https://myskinix.com/pages/reviews. The MySkinix IPL has been loved by customers ever since its launch. We get returning customers who have seen the device work for themselves want to order for their friends and family too! We do not just “claim” but assure product quality and efficiency.

The device comes with 999,999 flashes which are currently the highest in contrast to many well-reputed IPL brands. It has two modes: manual and auto. 

There are eight gear energy levels that allow you to adjust the device’s intensity according to your need. The higher level works best for people with thicker and stubborn hair.

The device specifications are as follows:

• Energy Level: 8 levels
• Focus size: 33mm x 10mm
• Wavelength: 580nm-1200nm
• Lamp Tube Life: 900,000+ times
• Working Mode: Automatic / Manual
• Adapter: AC100~240V 50/60Hz
• Output power: 12V 3A 36W

• To claim your warranty or report any issues, visit www.myskinix.com/pages/warranty. After our team confirms the issue, the request is forwarded to the claim department. 

Each MySkinix IPL device comes with a 7-day money-back and various replacement warranty period options. So, you can check, try, and see the results of the device at ease of your home.

The replacement is applicable on broken, damaged devices or if the laser shots are not working.

Inside the box, you will find a QR Code Warranty Card through which you can check the device’s warranty.

For more info on the terms and conditions of the warranty

The Regular MySkinix IPL comes with 30-days replacement and 14 days money guarantee. Or, by paying a small additional cost, you can get an extended warranty of 1 year.

The Premium MySkinix IPL comes with a 14-day money-back guarantee and a 1-month replacement warranty. The premium product comes with 24/7 support and priority guidance for 1 months. If your device has any issues, it will be replaced within 2 days with priority pickup from home. 

Our support team provides consultation on product usage 24/7 and maintains reporting on your device’s progress.

Yes, We are offering different warranties according to price.

• Visit this link for policy.

We are currently accepting payments through Cash on Delivery, Credit/Debit Card, Bank Transfer, Easypaisa and on self pickup at our Lahore experience centre in Pakistan.

Please send us your details (i.e., name, city, address, and phone number) via WhatsApp or call. You can also place an order online through our website www.myskinix.com

We offer free delivery all across Pakistan. The product is shipped and delivered within 24 to 48 hours of order placement.

Yes, the product is original and is renowned brand in Pakistan, USA and Middle East. We take pride in being Pakistan’s first IPL laser hair removal device. Also, we are currently the highest-ranking IPL brand in Pakistan.

Yes, the product is original and is renowned brand in Pakistan, USA and Middle East. We take pride in being Pakistan’s first IPL laser hair removal device. Also, we are currently the highest-ranking IPL brand in Pakistan.